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Your Account

2006 Federal Telephone Tax Refund What is "Your Account"? How secure are my online payments? What information do I need to register to use my online account (Your Account) for the first time? Automatic Direct Payment Streamline with paperless statements!

Need additional help?  Please contact McLeodUSA customer service at 1-800-593-1177.

           

Get Answers

• Troubleshoot a service problem.
• Questions about your bill?
• Browse our Answer Center
• Manage your services via Your Account

Request a Repair.
A Repair Request initiates a formal service process that carries various fees. To avoid unnecessary charges and delays, we advise our customers to troubleshoot service problems in our online Answer Center before Requesting a Repair.

You can file a repair request through the YourAccount Customer Portal. First-time users complete a simple, two-step registration process.


Contact Customer Service.

• For service needs other than repair requests, you may e-mail your question to Customer Care.
• Business Customer Care 1-800-593-1177
• Residential Customer Care 1-800-500-3453
• Former Mpower Business Customers 1-888-777-5802
• Former Mpower Residential Customers 1-877-799-0033