| Categories > | ||
 |
||
|
||
|
||
| Billing Questions for Former Mpower Communications Customers in the Chicago Area | ||
|
||
| The acquisition of the Chicago-area customer base and related network assets of Mpower Communications by McLeodUSA was completed on May 16, 2007. The migration of your account to McLeodUSA customer care and billing platforms will be completed in a few months. Until that time, please use the relevant toll-free number listed below for any questions about your services or the charges on your bill:
Business Customers: 888-777-5802
Residential Customers: 877-799-0033
|
||
|
||
|
Get Answers
Request a Repair.
A Repair Request initiates a formal service process that carries various fees. To avoid unnecessary charges and delays, we advise our customers to troubleshoot service problems in our online Answer Center before Requesting a Repair.
You can file a repair request through the YourAccount Customer Portal. First-time users complete a simple, two-step registration process.
Contact Customer Service.
- Troubleshoot a service problem.
- Questions about your bill?
- Browse our Answer Center
- Manage your services via Your Account
Request a Repair.
A Repair Request initiates a formal service process that carries various fees. To avoid unnecessary charges and delays, we advise our customers to troubleshoot service problems in our online Answer Center before Requesting a Repair.
You can file a repair request through the YourAccount Customer Portal. First-time users complete a simple, two-step registration process.
Contact Customer Service.
- For service needs other than repair requests, you may e-mail your question to Customer Care.
- Business Customer Care 1-800-593-1177
- Residential Customer Care 1-800-500-3453
- Former Mpower Business Customers 1-888-777-5802
- Former Mpower Residential Customers 1-877-799-0033