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What is "Your Account"?
The McLeodUSA Your Account portal gives you one comprehensive control center for managing your services, billing and payments, and reports.

You can easily View and/or Pay your bill, including:
  • A current statement
  • View and/or download past invoices
  • Make one-time debit or credit card payments
  • Set up automatic recurring payment (from bank account)
  • Eliminate clutter with paperless billing
You can manage the following information:
  • Add, delete or change email addresses
  • Dynamic Integrated Access (VoIP) account management, setup and feature administration
  • E-911 account management
You can view company reports/analysis, including:
  • Long distance reporting and downloading capabilities
  • Managed dedicated services performance reports
You can check the status of your recent order with McLeodUSA

And finally, you can manage account information, which includes:
  • Administrator functionality to add, delete and modify user accounts
  • User functionality to allow users to change their contact information, username and password information
Related Questions
  1. How secure are my online payments?
  2. What information do I need to register to use my online account (Your Account) for the first time?
  3. How do I pay my bill online?
  4. Changing LD Plan Minutes
  5. 2006 Federal Telephone Tax Refund
  6. Dynamic Integrated Access
  7. Streamline with paperless statements!
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Need additional help?  Please contact McLeodUSA customer service at 1-800-593-1177.
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Request a Repair.
A Repair Request initiates a formal service process that carries various fees. To avoid unnecessary charges and delays, we advise our customers to troubleshoot service problems in our online Answer Center before Requesting a Repair.

You can file a repair request through the YourAccount Customer Portal. First-time users complete a simple, two-step registration process.


Contact Customer Service.
  • For service needs other than repair requests, you may e-mail your question to Customer Care.
  • Business Customer Care 1-800-593-1177
  • Residential Customer Care 1-800-500-3453
  • Former Mpower Business Customers 1-888-777-5802
  • Former Mpower Residential Customers 1-877-799-0033