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How secure are my online payments?

Our payment systems are continually upgraded to maintain the latest advances in payments and security technology. McLeodUSA encrypts your transactions within our secure servers in order to provide you with the best forms of cryptography available. Look in your browser's address window for the "https://" prefix; the "s" indicates a secure connection.

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Need additional help?  Please contact McLeodUSA customer service at 1-800-593-1177.

           

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Request a Repair.
A Repair Request initiates a formal service process that carries various fees. To avoid unnecessary charges and delays, we advise our customers to troubleshoot service problems in our online Answer Center before Requesting a Repair.

You can file a repair request through the YourAccount Customer Portal. First-time users complete a simple, two-step registration process.


Contact Customer Service.

• For service needs other than repair requests, you may e-mail your question to Customer Care.
• Business Customer Care 1-800-593-1177
• Residential Customer Care 1-800-500-3453
• Former Mpower Business Customers 1-888-777-5802
• Former Mpower Residential Customers 1-877-799-0033