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How do I pay my bill online?

To pay your McLeodUSA invoice charges as one time or monthly recurring payment with your credit or debit card, follow these simple steps: Please log in to the Your Account section of our website mcleodusa.com and then click on View/Pay Your Bill. Fill in the required credit card information and press continue. You will then see a page that asks you to confirm the amount that was entered and submit for payment. Within seconds, you will receive confirmation that your payment was either approved or denied by your credit card provider. An email will also be sent to you with your payment information and confirmation number.

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Need additional help?  Please contact McLeodUSA customer service at 1-800-593-1177.

           

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• Troubleshoot a service problem.
• Questions about your bill?
• Browse our Answer Center
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Request a Repair.
A Repair Request initiates a formal service process that carries various fees. To avoid unnecessary charges and delays, we advise our customers to troubleshoot service problems in our online Answer Center before Requesting a Repair.

You can file a repair request through the YourAccount Customer Portal. First-time users complete a simple, two-step registration process.


Contact Customer Service.

• For service needs other than repair requests, you may e-mail your question to Customer Care.
• Business Customer Care 1-800-593-1177
• Residential Customer Care 1-800-500-3453
• Former Mpower Business Customers 1-888-777-5802
• Former Mpower Residential Customers 1-877-799-0033