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Changing LD Plan Minutes

During the first 90 days of service, you cannot change your monthly Long Distance plan minutes. Following that 90-day period, you may adjust your plan up or down. Changes made to package plan minutes will take effect in the next full billing cycle. You can change minutes through an automated process accessible through the Customer Service number, 1-800-593-1177.

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Need additional help?  Please contact McLeodUSA customer service at 1-800-593-1177.

           

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A Repair Request initiates a formal service process that carries various fees. To avoid unnecessary charges and delays, we advise our customers to troubleshoot service problems in our online Answer Center before Requesting a Repair.

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• For service needs other than repair requests, you may e-mail your question to Customer Care.
• Business Customer Care 1-800-593-1177
• Residential Customer Care 1-800-500-3453
• Former Mpower Business Customers 1-888-777-5802
• Former Mpower Residential Customers 1-877-799-0033